Privacy Policy

1. Information We Collect

We may collect name, email address, phone number, billing information, organisation name where provided, transaction details, product or engagement purchased, transaction amount, transaction date/time, payment status and transaction/reference ID. Payment credentials such as complete card numbers, CVV and UPI PIN are processed by the relevant payment provider and are not intended to be stored by us.

2. How We Use Your Information

We may use information to process purchases and registrations; provide program and session access; deliver digital products and deliverables; send transaction confirmations; communicate schedules and updates; provide support; prevent fraud; maintain records required by law; improve our website and services; and send promotional communications where permitted and applicable consent has been obtained.

3. Payment Processing

Payments may be processed through Razorpay or other third-party processors. Certain information may be shared with the payment processor to process and verify transactions. Payment processors operate under their own terms and privacy policies.

4. Program Platforms

If sessions use third-party platforms such as Zoom or Google Meet, certain registration or participation information may be processed by those platforms and their privacy policies may apply.

5. Cookies and Analytics

We may use cookies and similar technologies for essential website functions, preferences, analytics, performance and marketing measurement. Browser settings may allow you to control cookies. The site is served over HTTPS.

6. Sharing of Information

We may share personal information with payment processors, technology providers, hosting/infrastructure providers, email and communication providers, analytics providers, professional advisers where necessary, and authorities where legally required. We do not sell personal information for money.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure. No electronic system can be guaranteed completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for transactions, business records, dispute resolution and compliance with applicable legal and regulatory requirements.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requests for access, correction or deletion where applicable. Requests may be submitted to contact@illusiview.com.

10. Marketing Communications

Where permitted by law, we may send information about our services, programs and related offerings. You may opt out of promotional communications using the unsubscribe mechanism or by contacting us. Transactional communications may continue where necessary.

11. Children's Privacy

Our website is not intentionally directed at children where applicable law restricts collection of their personal information without appropriate consent. Contact us if you believe a child has provided information inappropriately.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

13. Changes

We may update this Privacy Policy from time to time. The latest version will be published with the revised effective date.

14. Contact

Illusiview Immersive Solutions (OPC) Private Limited
Address: Sakthi Nagar, Cheran Nagar, Gounder Mills, Coimbatore, Tamil Nadu 641029
Email: contact@illusiview.com
Phone: +91 99445 03455